Information We Collect

When you reach out to us for corporate flower designs or gift services, we gather details you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget needs. This helps us deliver a customized service that aligns with your business requirements.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information mainly to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

ClearHarborView respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to defend it. This encompasses safeguarded data storage, encrypted communications, and restricted access to personal information inside our organization.

Although robust security measures are in place, no online transmission method is entirely risk-free. We continually revise our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. In line with applicable laws, you may access, correct, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods differ by data type and purpose of collection.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie options via your browser settings. Nevertheless, turning off certain cookies could impact how the site functions. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only ClearHarborView and its site. We are not liable for the privacy practices of other sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we manage your information, please get in touch.